Can I request a copy of the data 2ee holds on me?

Yes. Submit a data access request through the Help Centre form in your account settings or email privacy@2ee.club with your registered address. We will prepare and deliver your data file within the timeframe set by applicable local law.

Reference

How 2ee Handles Your Personal Data

Q: How do I ask 2ee to correct inaccurate data on my account?

Contact the privacy desk at privacy@2ee.club or use the live chat widget and select 'Account and Privacy'. Provide the specific field you believe is incorrect and the correct value — we will update it and confirm the change by email.

At 2ee, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe transaction privacyYour right to access and correctSecure account storageIndia-aware data practices

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What This Policy Covers and Why

2ee Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all account holders and anyone who visits 2ee.club from India, where access is permitted under local law. We collect information such as your name, contact details, device identifiers and transaction records when you register, deposit or withdraw. Payment data flowing through

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UPI, Paytm or PhonePe is handled in accordance with the terms of those payment networks and applicable Indian data-protection rules. We do not sell your personal data to third parties. Data is shared with service providers — such as payment processors and fraud-detection tools — only
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to the extent needed to operate your account. You have the right to request a copy of the data we hold, ask for corrections, or raise a concern with us directly through the contact paths listed on this page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we process your personal data, want to correct something on your account, or need to raise a concern, our privacy team is reachable through three…

Email Privacy Desk Send a written request to our privacy desk at [email protected]. Include your registered account email so we can locate your data record and respond accurately within 72 business hours.

Live Chat Support Open the live chat widget on 2ee.club and select 'Account and Privacy' from the menu. Our support team can log your data request and escalate it to the privacy desk on your behalf immediately.

Help Centre Form Submit a structured privacy request through the Help Centre form under Settings on your account dashboard. This route creates a ticket with a reference number so you can track the status of your request.

HOW WE HANDLE DATA

Six Ways We Protect What You Share

Data protection at 2ee is not a checkbox — it shapes how we build account flows, store session logs and handle payment records from UPI, Paytm and PhonePe.

Minimal Data Collection

We collect only the data required to verify your identity, process your deposits and withdrawals, and maintain the security of your account. If a data point does not serve one of those purposes, we do not collect it.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your language and currency settings. Analytics cookies are used in aggregate form only — no individual browsing profile is built or sold.

Account Security Measures

Passwords are stored as salted hashes; we never hold them in plain text. Two-step verification is available in your account security settings. Suspicious login attempts trigger an automatic alert to your registered email.

Payment Record Retention

Transaction records for UPI, Paytm and PhonePe deposits and withdrawals are retained for the period required by applicable Indian financial regulations. After that period, records are deleted or anonymised in line with our data schedule.

Your Right to Access

You can request a full export of the personal data we hold on your account at any time. Submit the request through our Help Centre form or email [email protected] — we will prepare your data file and send it within the regulatory window.

Corrections and Deletion

If any data on your account is inaccurate, contact our privacy desk and we will correct it promptly. Requests for full account deletion are processed in accordance with applicable local law and any outstanding regulatory holds on your record.

What You Often Ask About Our Privacy Policy

The questions below cover the data topics that come up most often among account holders in India. If your question is not listed here, reach the privacy desk at [email protected] and we will respond within 72 business hours.

We collect your name, email address, mobile number, date of birth and the payment identifiers you use — such as your UPI ID or the Paytm number linked to your account. Device type and IP address are logged for security purposes.

We share data only with service providers who help us operate the platform — payment processors like UPI networks, fraud-detection tools and identity verification services. We do not sell your personal data to advertisers or data brokers.

Transaction and identity records are kept for the period required under applicable Indian financial and anti-fraud regulations. Non-essential data such as session logs is deleted on a shorter rolling schedule as set out in our internal retention policy.

Yes. Submit a data access request through the Help Centre form in your account settings or email [email protected] with your registered address. We will prepare and deliver your data file within the timeframe set by applicable local law.

Contact the privacy desk at [email protected] or use the live chat widget and select 'Account and Privacy'. Provide the specific field you believe is incorrect and the correct value — we will update it and confirm the change by email.

We use session cookies (essential for login), preference cookies (language and currency), and analytics cookies (aggregate site behaviour only). You can manage non-essential cookies via the cookie banner or your browser settings at any time.

Payment data from PhonePe, Paytm and UPI flows through encrypted channels. We do not store full payment credentials on our servers. Transaction reference numbers are retained only for the period required by Indian financial regulations.

How 2ee Handles Your Personal Data

Contact Us About Your Data

Six Ways We Protect What You Share

Minimal Data Collection

Cookie Usage

Account Security Measures

Payment Record Retention

Your Right to Access

Corrections and Deletion

What You Often Ask About Our Privacy Policy

01 What personal data does 2ee collect when I open an account?

02 Does 2ee share my data with third parties?

03 How long does 2ee keep my personal data after I close my account?

04 Can I request a copy of the data 2ee holds on me?

05 How do I ask 2ee to correct inaccurate data on my account?

06 What cookies does 2ee use and can I turn them off?

07 Is my PhonePe or Paytm transaction data stored securely?

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